Legal Information
Privacy Policy
This policy describes how Planet Aqua Scape, a business unit of CV Eximtech, handles information in connection with website visits and voluntary business communications.
About Planet Aqua Scape & Responsible Entity
Planet Aqua Scape operates as an internal business unit of CV Eximtech, located in Semarang, Central Java, Indonesia. CV Eximtech is the responsible legal entity managing website communications and commercial inquiries.
This Privacy Policy explains how information is handled when visitors navigate this website or initiate voluntary business communications with Planet Aqua Scape.
Scope of this Policy
This policy applies to information collected through use of this informational website and direct business communications initiated via published contact channels, including our official WhatsApp link (+62 816-783-331) and official email address (info@planetaquascape.com).
Information You Voluntarily Provide
When contacting Planet Aqua Scape regarding B2B inquiries, product questions, or export discussions, prospective buyers and business partners may voluntarily provide details such as:
- Contact name and professional title
- Company or organization name
- Business email address and telephone or messaging contact details
- Destination country or target market
- Product requirements, material specifications, estimated volume direction, or project context
- General inquiry content and business correspondence
How Information Is Used
Information provided voluntarily is used exclusively for ordinary B2B commercial purposes, including:
- Reviewing and responding to prospective buyer inquiries
- Understanding procurement requirements and evaluating sourcing feasibility
- Preparing, discussing, or clarifying commercial quotations and product criteria
- Coordinating export discussions and necessary preparation workflows where agreed
- Maintaining ongoing commercial correspondence
- Maintaining website security and preventing spam or unauthorized activity where necessary
No User Accounts or Consumer Profiles
This website is an informational B2B resource. It does not provide consumer user accounts, customer registration portals, online shopping carts, or online payment facilities.
Direct business communications are conducted directly via WhatsApp or email without website database persistence.
We do not engage in automated consumer marketing profiling, behavioral scoring, or the sale of business contact information to third-party marketing lists.
Website Technical Processing & Analytics
Visiting this website does not require registration. Technical requests and transient security tokens (such as hashed IP rate-limit identifiers) are processed by web infrastructure strictly as necessary to deliver web pages securely and prevent automated abuse, without persistent database storage.
In accordance with our privacy-first and secure-by-design architecture, this website does not deploy advertising tracking networks, marketing pixels, or third-party behavioral analytics scripts.
Third-Party Messaging Services
If a visitor chooses to contact Planet Aqua Scape using external communication links (such as WhatsApp), that interaction occurs on the third-party provider’s platform and is governed by that provider’s own privacy policies and terms of service.
Operational Disclosures & Service Providers
Standard business administration relies on hosting and communication service providers to transmit and store business correspondence.
If a commercial order or shipment is subsequently agreed upon, relevant transaction details may be shared with operational third parties (such as logistics carriers, freight coordinators, or statutory inspection authorities) strictly as necessary to execute the agreed shipment.
Data Retention
Business correspondence and inquiry details are retained for reasonable periods necessary to evaluate requirements, maintain commercial records, manage follow-up discussions, and satisfy standard administrative and accounting practices.
Inquiries that do not progress to an active commercial relationship are archived or removed in accordance with ordinary business record management.
Information Security
We maintain reasonable administrative and technical safeguards designed to protect business correspondence from unauthorized access, loss, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure.
Contact Regarding Privacy Inquiries
For inquiries concerning this Privacy Policy or information shared during business discussions, communications may be directed to:
Email: info@planetaquascape.com Locality: Semarang, Central Java, Indonesia
Updates to this Policy
This Privacy Policy may be updated periodically to reflect changes in website functionality or business operations. Any revisions will be published directly on this page.